Sep 28 2009

Don’t Compromise, Negotiate!

Tag: Communication,Conflict Management,Personal GrowthBeth Banning @ 7:48 pm

Welcome back!

Want more than you’re getting?

Are you tired of about the things you really want in life? Have you ever noticed that when people strike a compromise, nobody gets what they want?

What if there were a way to agree on a solution where everyone could benefit?


When you have a difference of opinion with someone, it may seem that the easiest way to resolve the problem is to agree on a compromise. Both parties express what they want and then discuss how much each person needs to give up in order to reach an agreement. Compromise is based on the perception that there isn’t enough of something to go around, so you need to get as much as you can for yourself.


Compromise is but the sacrifice of one right or good in the hope of retaining another–too often ending in the loss of both.” ~ Tryon Edwards


At the other end of the spectrum is negotiation. Negotiation is based on the belief that this is an abundant universe where there is more than enough for everyone. Creating solutions that everyone will be happy with is possible when you have a commitment to continue negotiating until everyone is completely satisfied.

Rather than giving up on something you want, perfecting the art of negotiation allows you to initiate discussions that open the door to new and exciting possibilities for mutual satisfaction. Once you believe that it’s possible for everyone to be satisfied–and that no compromise is necessary–you’ll have the confidence to stick with the process until it works.

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Jul 15 2009

Guess Why I’m Angry?

Tag: Anger Management,Conflict Management,Personal GrowthBeth and Neill @ 12:05 pm

Do Angry People Make You Angry?anger

Do you wonder why angry people don’t take some sort of anger management class? Isn’t it tiring, when you have to deal with angry people? If you’re like most of us, dealing with angry people probably makes you somewhat angry yourself.

When you listen to people venting constantly, one of two things is likely to happen. Either you withdraw because it’s too stressful to listen to, or you end up becoming frustrated inside and this makes you appear angry on the outside.

It’s important you realize that another person’s anger doesn’t have to make you angry. Their anger is not about you. When someone is angry, it’s because they are not getting what they want, so don’t take it personally.

Guess Why I’m Angry?

While it’s best to avoid taking another person’s anger personally, you might be the trigger for their anger somehow, and it can be helpful to figure out what their angers about–what’s going on for them under the surface. Again, you are not the cause of their anger, but if you can guess why the other person is feeling that way, then you might be able to take action to help improve the situation.

How do you guess the reason for another person’s anger? Examine their needs and values-either directly, by asking them, or indirectly, by thinking about what may be driving those negative feelings. Everything a person does is driven by their needs and values.

Anger Might Equal Opportunity

“Usually when people are sad, they don’t do anything. They just cry over their condition. But when they get angry, they bring about a change.” ~ Malcolm X

Once you understand that everything truly comes down to needs and values, you can just guess about why another person is angry. And, in doing so, you will feel more relaxed and be better able to stop taking things personally, because their anger is really not about you.

Related Anger Management Resources

Michele Borba: Anger Management Tips for Kids | Dr. Michele … - Dr. Michele Borba share her secrets for discipline problems, behavior troubles, school issues and much more! Parenting advice, tips, and articles for raising happy, healthy children from conception to graduation.

If you were an employer, would you hire yourself? : Advantages of … - Anger Management ala George Anderson. Presented by Anderson and Anderson-Global leader in anger management training and certification. If you were an employer, would you hire yourself? : Advantages of Executive Coaching …

Anger Management with Yoga Therapy – Potent yogic technique to help you release and be free of your anger and frustration. Illustrations and practice detailed included.

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Jul 13 2009

The Power of WE

Tag: Communication,Conflict Management,Personal GrowthBeth and Neill @ 12:00 pm

Got

Do you ever find that you avoid because you fear that just bringing it up may start an argument?

To overcome this fear the first thing you need to do is avoid having an “Us vs. Them” mentality. That’s easier said than done, because this pattern of thinking is extremely common in our culture. We are trained not to trust people from a very young age: “don’t talk to strangers,” “look out for number one,” and we should “always come out on top.”

This competitive mindset impedes our ability to develop cooperative and effective relationships.

Now is the Timecooperation

Creating cooperative relationships that are focused on the power of a “We” mentality can only happen when we are able to establish alignment with others. This involves clearly identifying our own intentions and being able to determine the intentions of others. Only when you have this information can you work toward developing alignment of purpose and reliable agreements that will help improve the relationship.

Feel the WE

A shared vision of success is critical for resolving any relationship issue. Are there similar things that you both hope to achieve? Start there, and work toward “getting on the same page” as your relationship partner. From the perspective of shared goals it is much easier to appreciate the power of working together, the true power of “We.”

“Power consists in one’s capacity to link his will with the purpose of others, to lead by reason and a gift of cooperation.” ~ Woodrow Wilson

Once you experience alignment, you will know the power of the “We” mentality and why it will bring you far greater satisfaction in all your relationships.

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Jun 17 2009

How to Handle Criticism Without Melting Down, Clamming Up or Flipping Out

Do You Know Any ?

Is it challenging for you to stay calm and present in the face of –you know those people that have something to say and can’t say it without raising their voice and trying to convince you that you’ve done something wrong.

Would you like to have options other than cringing, heading for the hills, or yelling back to defend yourself? If so, there are two places to look whenever you find yourself reacting in these ways: In Here and Out There.

What’s Going on “In Here?”

The space between your ears is the first place to look whenever you start experiencing discomfort in any situation. It’s where you’ll find the beliefs that are at the root of the problems you think are happening “out there.”

Have you ever seen someone parasurfing–using a small parasail to pull themselves across the waves on their surfboard? Your thoughts are like the parasail in the wind, the wind and surf is what’s going on “out there.”Kiteboarder

If you don’t know how to control the parasail, it’s unlikely that you’ll keep your balance, let alone control where you’re headed. And balance is critical if you want to gain control of yourself and the situation when someone is flipping out.

Falling – Then Catching Yourself – Then Falling – Then. . .

Imagine standing on the surfboard, perfectly balanced, with no force being applied to you, the surfboard or the parasail. Very Zen-like, but you’re not going anywhere are you?

The fun starts when the wind catches the parasail and you feel the drag of the water under the board. In that instance you’re falling forward–and unless you regain your balance quickly, you’re headed for a wipe out.

But then the wind shifts, the waves rise and you’re starting to fall again, and then you regain your balance, and then you’re falling, and then. . .

Keeping Your Balance

To maintain your emotional balance in the face of strong criticism, two things are essential. First, you need to recognize the moment that you start feeling discomfort of any sort. Second, you need to have the skills necessary to regain your emotional balance in a split second.

The first part–recognizing the moment you start feeling discomfort–is actually harder than it may sound.

In studies to prevent police violence, when officers were questioned closely, they recognized that there were typically five verbal exchanges that preceded violence.

Yet these highly trained individuals weren’t even conscious of these exchanges until they were probed. Once they recognized this they saw that the violence may have been avoided if any one of these exchanges had been handled a little bit differently.

Like these officers, you have an emotional guidance system that is highly tuned to alert you to the first moment that things are getting out of balance. And your emotions are much like the control lines on the parasail.

It’s by learning to accurately respond to the way you feel–the lines–that you gain control of your thinking–the parasail. This is how you keep your balance and control the direction the situation is heading.

Controlling What’s Happening Out There

Unfortunately, very few of us are trained how to use our emotional guidance system, how it relates to our thinking, or how emotions and thinking control our behavior.

It seems most of us grow up believing that we’re being dragged through life–into and out of one situation after another–helpless to do anything but hang on and hope for the best.

Or even worse: we’ve been misguided about what the control lines are and how to use them to control the parasail. Instead, we’ve learned that being “emotional” is a “bad thing,” “the best defense is a good offence,” “it’s a dog-eat-dog world,” and countless other beliefs that teach us to react rather than respond.

This leads us back to the second part–having the skills you need to regain your emotional balance in a split second. This is essentially the same as learning to control the parasail in the wind. It’s learning to consciously choose the beliefs that govern your thoughts, which often requires you to un-learn prior beliefs.

This is the process of developing what we call your Values Intelligence–your ability to know and apply what you value, regardless of your circumstance.

Without these skills–like the police officers we mentioned–it is unlikely you’ll recognize when things are going wrong, or be able to respond soon enough to prevent minor upsets from escalating into serious problems.

If you’d like to learn more about how you can develop your Values Intelligence take a look at our article: http://www.newageselfhelp.com/main/settling-for-less-than-you-really-want-create-the-life-and-relationships-you-desire-now

And if your ready to do whatever it takes to stop melting down, clamming up, or flipping out, then enroll in The Art of Conscious Connection Online eCourse. It’s specifically designed to give you the In Here skills you need to start gaining more control over the direction of what’s happening Out There.

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May 15 2009

Do Conflicts and Confrontations Have You Turn and Run for the Hills

Effective Confrontation Controlconfrontation

Are you a “ avoider”? Do you find that you will settle for things that do not satisfy you, just to avoid a possible conflict with someone?

What if you could learn to handle confrontation more effectively and find satisfying solutions to any conflicts? Chances are you would be much happier, right?

Learning how to effectively may not be an easy task. But, avoiding conflicts can lead to even more serious underlying problems.

When you begin avoiding confrontation, you often start to worry about where the next confrontation will be–spending more and more energy worrying about avoiding them. Worry leads to anxiety and physical tension, and then not only do you end up with emotional issues but, physical ones as well.

What’s the First Step Towards Relief ?

Finding a way to is the first step that will lead to a more peaceful and happy life.

Before you do anything else, we suggest that you reinterpret your ideas about confrontation, and learn to see it as an opportunity rather than an obstacle.

“Difficulties are meant to rouse, not discourage. The human spirit is to grow strong by conflict.” ~ William Ellery Channing

Reinterpret Confrontation?

In order to do this, it’s important to really understand what confrontation is. The dictionary defines confrontation as: “a disharmony resulting from a clash of ideas or opinions.” Confrontation takes place anytime people are opposed to each other’s opinions or objectives.

Conflicts don’t happen merely because people have differing thoughts, goals, or opinions, because there will always be people who have different goals and opinions!

Confrontation only crops up when one or both parties view these as “opposing” ideas or believe that their ideas “clash with the other persons.”

Because folks will always have different opinions, the only way to truly avoid or ward off a “confrontation” is to perceive at it from a different viewpoint.

What’s the Alternative?

Here’s an another meaning of “confrontation:” to bring face-to-face. When you recognize that there will always be some people that have different opinions than you, you can begin to relax and see opportunities to meet people face-to-face.

When you begin handling confrontation in a more creative way, you are less likely to defend your position or attack the other person. You’ll be more relaxed and open to exploring the situation and discover solutions that are satisfying for everyone.

You can begin by asking yourself this question: “When I encounter people with different points of view, how can I handle the situation creatively and improve myself at the same time?”

By staying away from conflict you are also running away from opportunities for self-improvement, collaboration, and new understandings, because these are the benefits you’ll get from genuinely meeting someone face-to-face.

meet-face-to-face

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Apr 30 2009

Their Anger — It is NOT All About You!

Do you start to question yourself and your relationships when others get angry or frustrated around you? Does other people’s irritation or their temper tantrum cause you to lose sight of your needs and values?

rage-faceWhether it’s a minor annoyance or full blown rage, it is critical that you remember:
It is NOT all about you.

Other people’s feelings are not really about you at all.

“Don’t’ take it personally!”

Remembering this is definitely easier said than done. Especially when someone else is really upset and telling you that everything is your fault.

The trick to keep in mind is the understanding that everything everybody does is driven by the desire to meet their personal needs and to experience what they value.

Everything!

“Let us take things as we find them: let us not attempt to distort them into what they are not. We cannot make facts. All our wishing cannot change them. We must use them.”
~ John Henry Cardinal Newman

Take time to reflect on exactly what it is that the other person values that they are not getting. This is what’s stimulating their anger. When you figure this out it will be much easier to follow the advice:

“Don’t take it personally!”

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Mar 20 2009

How to Win Every Argument

Would you like to you ever have?

and-the-winner-is-jpeg

But, sometimes you hesitate being truthful with others because you fear it will start an you just can’t win?

“Avoiding the topic doesn’t help it go away.” ~ Anonymous

How would you feel if you could say what’s on your mind, confidently, even if you’re worried that your listener would disagree?

Here is one simple step that will stop an argument in its tracks…

There are things you can do to make yourself more comfortable saying what needs to be said and preventing an argument at the same time.

Stop thinking about disagreement like it’s an argument waiting to happen.

Once you’re able to interpret disagreement for what it is–a different opinion or strategy–you’ll begin to feel comfortable enough to simply ask for more information.

When people have differing opinions or strategies and they start to feel tense, under the surface they are really only concerned about getting their needs meet. That’s when the tug-of-war begins.

If you spend your time focusing your attention on simply avoiding an argument–or making sure the other person agrees with your opinion or strategy–you will never be able to address the underlying concerns.

Stick with it.

So instead, continue the conversation long enough to identify the underlying needs and values of each person.

If it’s just a matter of opinion, you’ll each understand the other at a much deeper level. If you each prefer a different strategy, work together to come up with mutually satisfying actions you can each take that will create what each of you want.

When you make a commitment to get clear about what everyone wants, you will become far more comfortable speaking your mind, and ultimately this will get you closer to creating a happier and more peaceful life.

images

The moral of the post… to guarantee that you win every argument you have, make sure no one loses.

With love,
Beth and Neill

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Jan 09 2009

Want Better Relationships? Unlock Your Conflict Management Toolbox

Do you avoid confrontation?

Many people do their best to avoid at any cost. Do you notice yourself doing this? If so, when you know that a confrontation is possibly coming your way, you probably start to feel a great deal of tension and worry. And after a confrontation, you are left with a huge pile of bad feelings. So it seems to make perfect sense to just try and avoid all situations where conflict is possible.

Not so fast… what if there were ways to change how you handle these situations. What if you could solve conflicts and in a way that would leave you feeling more comfortable and less upset? If that sounds like more fun to you, read on and discover five keys that will help you unlock your personal conflict management toolbox

It is important that you understand the definition of confrontation before you can learn to effectively manage it. According to the dictionary definition, confrontation is “discord that results from clashing ideas or opinions.” Confrontation is not simply a disagreement, it occurs when the people involved are viewing it as a “clash” that cannot be resolved.

The five keys

The first key–when trying to avoid confrontations–is that you should stop trying to avoid them. This might sound a little crazy at first, but think about it, is it really possible to avoid confrontation altogether? Well maybe if you sat in a cave and never talk to anyone, but then you wouldn’t be reading this article. So if you want to dramatically reduce your anxiety about confrontation use key number one and stop trying to avoid conflict and confrontation.

The second key to is to rethink how you define confrontation. When you begin to understand that what you’re actually trying to avoid is judgment from others, not getting your way, or possibly losing a relationship that you value, then you’ll start to realize it is the outcome that you’re avoiding, not the confrontation itself.

When you constantly see confrontation as something to be avoided, you will remain in a state of fear that will stimulate the “fight or flight” reaction–minimizing your ability to come up with ideas to manage the situation effectively.

Try this definition of confrontation on for size “to bring face to face.” Meeting someone face to face, does not need to be a confrontation. Expecting that you may have a difference of opinion will help you relax and be able to resolve any differences that arise.

Now that you’ve stopped avoiding conflict and redefined it, you can also stop getting defensive, aggressive, or just running for the hills. Start by learning some creative ways to handle confrontation when it comes your way–ones that satisfy everyone involved.

Now for key number three, when you find yourself gearing up to avoid a confrontation, use your uncomfortable feelings as a signal to yourself, a warning of sorts that you need to stop and reflect on the situation. Think about the situation as an explorer would. There is always something worthy of discovery, something that remains untapped and could provide some precious knowledge and experience.

Believe in your ability to explore new things, like handling confrontation creatively. Be an explorer, and you will be thrilled to discover your new strategies and solutions.

Commit yourself to new discoveries-develop a mindset that allows you to think using new patterns and to create results that totally line up with what you value. When everyone involved is satisfied, then you have cooperative relationships and confrontation becomes a non-issue.

The fourth important key is to learn how to focus on values. Focus on everyone’s values, not just yours. Don’t focus on another person’s complaints, but instead try to focus on what their underlying values actually are.

When you are focused on discovering new ways of interacting–when you’re playing the role of explorer and navigate through the conversation–always stay focused on uncovering satisfying solutions. When you are committed to including what’s most important to everyone in your solutions, you will find that your relationships become much more satisfying.

If you let it, any confrontation can be seen as a treasure map–one that can guide you through the sea of discovery, leading you to new experiences. When you are persistent with your exploration of confrontation, you will find that these new discoveries provide you with clarity that helps negotiate any conflict or confrontation in a way that everyone can be satisfied.

The fifth and final key is that whenever someone says or does anything that might normally lead to a confrontation; the reason they said or did it reflects their own missing values in the situation and is not consciously intended to create a conflict.

If you stop and take the time to identify what they value in the situation–what’s important to them that’s missing–they’ll not only appreciate this gesture, but will be more open to hearing what’s important to you.

Sadly, most people are not readily able to identify what they value most. Most of us were not encouraged at a young age to pay attention to what we care about most or what we needed, nor did we expect that other people would care about our needs. Learning how to unlock your new personal conflict management toolbox takes patience and plenty of practice, but it can be accomplished. Stick with it–you really can find satisfying solutions that all parties in a relationship will be happy with.

With love,
Beth and Neill

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