Do you wish you had the ability to inspire people into action so they could more easily create greater success and rewarding results? Would you like to know how to foster willing cooperation in ways that everyone enjoys?

Whether you already have good communication skills, you’re taking business communication courses and are practicing what you’re learning, or if you realize it’s time to look into new business communication methods, this article will help you take your business communication to the next level by learning to create alignment with other people.

What do we mean by alignment, and how can you create it? Read on to find out

Alignment – It’s Not Just for Tires

If you’re like most people, it’s likely that the only time you think about alignment is during your regular car maintenance. While that’s not the “alignment” we’re talking about here, it does operate on the same principle.

In order for your car to function at its best, it’s important that your tires are aligned – that they’re all moving in the same direction. The same is true for any business relationship; they’ll be at their best when the people involved are aligned and moving in the same direction toward a result that is  desired by everyone.

What we’re talking about here is not about improving your communication skills or just learning new listening techniques. Establishing effective business communication, or any interaction where people need to work together to create the best outcome, begins with creating alignment.

Think about it this way: in life, we go about the activity of our lives, heading in our own directions while we’re trying to achieve our own results. At the same time, we are all inter-connected with each other. As we try to achieve the results we want, these interconnections put limits on how far we can go in our direction without the involvement of others.

However, when we have alignment with others about what we want and we start sharing the same vision, it makes it much easier to cooperate with the others involved to get our desired outcomes. Alignment opens the way for mutual satisfaction and greater success.

The First Step is Internal Alignment

Before you can create alignment with someone else, you need to identify and be able to express what’s most important to you about the outcome you want. To do this, you’ll need to identify the underlying values hidden within your desired outcome.

As an example, perhaps your team tends to come lat e to meetings and this impacts your ability to accomplish the objectives of the meeting. So you want everyone in the office to show up 10 minutes before a meeting starts. When you dig down to find the hidden value, you might discover that consideration is very important to you, or you might highly value efficiency and effectiveness. Just remember, within every desired outcome there are values that motivate you to want that in the first place.

Key Points for an Alignment Conversation

Once you identify your own underlying values, it’s time to discover the values that you share within the team, partnership or group. You start this discovery process by expressing the values you’ve identified as important to you in your work environment. Then you ask if those things are also important to the others involved, and if they would be willing to explore ways to create that kind of experience.

As you start the alignment conversation, it’s important to remember to keep it as strategy-free as possible. During this beginning stage, we suggest that you make an agreement with the other person to try and identify what’s important to you about the issue at hand , such as starting meetings on time, before you figure out any strategies to get the specifics of what you want. Once you’ve agreed upon your shared vision, there will be plenty of time to move on to the specifics of how to reach your goals.

It’s also wise if you and the other person, or group, agree to avoid spending time talking about the failures of the past. (Bringing up the past can be useful, but only if it is done to understand the values that may have been missing in the past, but not to assign fault or to justify your skepticism.)

Some other things to include in the alignment conversation include:

• A willingness to negotiate strategies that are mutually agreeable
• A commitment to let go of judgments and criticisms
• An agreement to celebrate all wins that come from this conversation

Putting Alignment Conversations to Work

Alignment conversations are the process of discovering your shared values and creating a shared vision. The shared vision you create might be something like: having a more harmonious working relationships, being more effective, or increasing productivity.

Once you are sharing the same vision, you’re now working toward the same end result — the big picture of what you all want. This will make it easier to create situations that produce results that everyone will enjoy. Once you’ve define your shared vision, you’re ready to effectively negotiate strategies to achieve your desired results.

When everyone is making agreements from a shared vision, you’ll start rolling down the road to cooperation and teamwork with far fewer bumps than you encountered before. Alignment and shared vision are the foundation of cooperation and teamwork that will increase productivity and create rewarding results for everyone involved.

(We had the opportunity to do a guest article for the PuddleDancer Press, Nonviolent Communication site and we wanted to share it here with our community too. You can read the first bit here and the rest there… :~)

It’s That New Year’s Resolution Time Again

In January it’s traditional to make New Year’s resolutions. You plan to go to the gym, get into great physical shape, earn more money, improve a troubled relationship, or get along better with your family members.

But you suspect that in a few days or weeks you’ll get tired of making the effort and your good intentions will disappear. Would you like to improve your chances of making your resolutions stick?

Maybe you worry about how much effort and work is involved, or you think it isn’t possible to have these things. Just like last year, you’ll slip back into your old patterns. Well, there is a fun and easy way to begin to create your ideal life with little effort on your part. It starts by creating an intention.

What is intention?

Intention means knowing what you want and directing your actions toward that outcome. You might want your life to be more peaceful and harmonious. Or you might crave adventure and discovery. You can make intentions for your life as a whole, and also for any situation, relationship, or time period. Maybe you want to create more connection and trust with someone you love. Or maybe, during meetings at work, you want more support and effectiveness.

Why Create Intentions?

Creating intentions takes only a few minutes out of a day, yet it is a powerful tool you can use to set your resolutions in motion…
Keep reading this article at NonviolentCommunication.com >>

Why don’t people fess up when they’ve done something “wrong”?

In our work, we believe that fear of taking responsibility is a result of being “Domesticated”. We define Domestication as any Training Process that uses a system of punishments and rewards to accomplish its goals.

We enjoy how Don Miguel Ruiz describes this in his book The Four Agreements.
“Children are domesticated the same way that we domesticate a dog, a cat, or any other animal. In order to teach a dog we punish the dog and we give it rewards. We train our children whom we love so much the same way that we train any domesticated animal: with a system of punishment and reward.

We are told, “You’re a good boy or girl,” when we do what Mom and Dad want us to do. When we don’t, we are “a bad girl or boy.”

When we went against the rules we were punished; when we went along with the rules we got a reward. We were punished many times a day, and we were also rewarded many times a day. Soon we became afraid of being punished and also afraid of not receiving the reward.”

Becoming an Auto-Domesticated Animal

The domestication is now so strong that at a certain point we no longer need anyone to domesticate us. We don’t need parents, the school, or the church to domesticate us. We are so well trained that we become Auto-Domesticated animals.”

We can now domesticate ourselves according to the same system of punishment and reward. We punish ourselves when we don’t follow the rules according to our belief system; we reward ourselves when we are “good boys and girls.”

We’ve all grown up in this Auto-Domesticating culture.
(see the work of Riane Eisler: http://en.wikipedia.org/wiki/Riane_Eisler
and Walter Wink: http://www.walterwink.com/books.html)

Our culture practices judging whether we are good or bad, right or wrong, appropriate or inappropriate, worthy of reward or deserve punishment …

Integrity vs. Morality

This causes people to confuse Integrity with Morality. We define Integrity as: Being true to your Chosen Values and your Highest Self, vs. Morality, which is: judging the rightness or wrongness of something according to Culturally Learned moral standards. Morality is the practice of judging what’s good or bad, right or wrong, appropriate or inappropriate, worthy of reward or deserves punishment.

In this culture people get Integrity & Morality mixed up so they believe that failing to act as others expect will cause them to be judged as Bad and Wrong, or worthy of punishment. So people fear the punishment that will follow from the judgments of others such as: How irresponsible / inconsiderate / selfish / stupid … or What a jerk / creep / idiot, and so on.

In this situation it’s no wonder there are so few souls willing to martyr themselves to the consequences of these moralistic judgments.

What Would You Prefer?

Given all this, it seems to us that the more important questions are: How do we move from a culture where we try and control people’s actions through fear of punishment and desire for rewards to one where we elicit the actions we want from others by engaging in a compassionate dialogue that is focused on gaining clarity about everyone’s needs in a situation (such as one where someone has acted “irresponsibly”), thereby eliciting a sincere agreement to participate together in a way that serves the highest good of everyone involved?

And as an important prerequisite: How can we gain the level of Values Intelligence needed to focus our attention on maintaining integrity with what is most important to us (at the essential, core, “spiritual” level) rather than being driven by our culturally learned, habitual thinking?

So (as a shamelessly self-promoting plug) if you find these questions intriguing you may be interested to know that much of our work is dedicated to finding practical and effective answers to these last two questions.

Do you ever worry that you are not “good enough,” “not smart enough,” or just “don’t have what it takes,”? If so, you’re not alone. Many people have these thoughts. While it may be helpful to know that you are not alone, these thoughts can really interfere with your ability to achieve the things you want most out of life.

A recent report published by the Priory Group addressed the issue of low self esteem,  reporting that millions of British women are suffering from low self esteem that prevents them from having healthy relationships and reduces their overall quality of life. The report, titled, I’m Not Good Enough, surveyed the women on several issues and concluded that these problems are pervasive.

Have you ever seriously thought about your self esteem? Do any of the following statements ring true for you?

1.  I’m just not good enough to get what I want.

2.  At times I feel worthless.

3.  Other people don’t seem care about my needs.

4.  I’m often concerned about what other people might think of me.

5.  From time to time, I worry that there’s something wrong with me.

6.  It seems as though I’m all alone and I must do everything by myself..

7.  Thoughts such as I’m powerless, weak, not safe, helpless often pop into my mind

8.  At times feel like, I’m unlovable or unworthy.

9.  Sometimes in challenging situations, I don’t take care of myself very well.

10. My life is very limited, I have no choice.

If these are things that describe you or how you feel, then low self esteem is most likely limiting you in someway. Interpreting unpleasant experiences from our past often ends up making us think we are less worthy and less deserving of happiness. On the other hand, past circumstances aren’t the only way you might start believing statements such as those above.

For example, have you ever heard someone say something about you and you took it to mean that one of those statements must then be true about you? Now, just because someone says something about you doesn’t make it “THE TRUTH”, but the consequences of believing it is true can have a serious affect on your self-esteem.

On the other hand, self esteem doesn’t just miraculously improve when someone makes a positive statement about you either. Often it’s quite the opposite; many self esteem building experts now suggest we should back off from over-praising our children and making them feel good without having them put forth any effort or motivation.

The truth is, self esteem is not really the goal, it should be considered as more of a result of a person’s confidence in themselves, and knowing what they are capable of achieving. It is often described as a way to explain how well your actions produce results.

Can you learn to build self esteem? Yes, definitely. But only if you are able to transform the limiting beliefs that you hold, these are the things that are preventing you from developing enough competency to make you feel confident.

Before you can build self esteem you must take those limiting beliefs and transform them into new beliefs, ones that lead you to develop new skills or improve old ones. This is not as difficult as it seems. There’s a formula you can apply to help you work through the process, think of it as putting out a fire—the fire that has burned up your self esteem. You’ve most likely heard the phrase, “stop, drop and roll,” and this is what you need to do to build your self esteem.

How does this work? First, you must Stop and listen to the warnings you are hearing from yourself. Then, you need to Drop all judgments of yourself. Finally, you will Roll out a new plan to improve your beliefs.

Stop

Before you can make any changes, you need to identify how you feel. It is often easiest to start with feelings of discomfort—take these as the early warning signs. As soon as you begin to feel this way, immediately Stop and try to identify those judging thoughts that are running through your head. It can be helpful to actually write these thoughts down on paper.

Drop

Once identified, the judgments need to be quickly Dropped. This means you need to know what is truly important to you. When you figure out what you value–that has you make these judgments in the first place–you then shift your thinking from judgments to values and focus on them.

For example, ” I’m just not good enough to get what I want.” might change into focusing on how important accomplishment, or happiness are to you. Try these statements on for size, which feels better? ” I’m just not good enough to get what I want.” How does that feel? Now try this one, “I care so much about accomplishing things and being happy is very important.” How does that feel? Can you feel the difference?

Roll

Dropping judgments can put out those awful fires that have burned down your self esteem. After the fire is gone, get ready to Roll out a new plan, one that focuses on what is most important to you and one that focuses on your strengths. Plan to include two or more specific actions that will support you on your new path to improved your confidence and increased happiness. For instance, if you are looking to find more satisfaction in your career, perhaps your plan could include refreshing and updating your resume and pursuing some new job interviews.

Are there people in your life who drive you crazy?

Do you ever have trouble enjoying the time you spend with certain people–even though you may like or even love them? Are there people in your life who you only spend time with when it’s unavoidable?

Everyone we know has certain people in their lives who drive them a little nuts. Often this prevents them from initiating contact, even if these people are family or long time friends.

So what do you do then?

If you’ve ever asked yourself this question then you may want to try a practice we’ve developed that makes spending time with these people a little more enjoyable. The first part of the practice is to remember that everyone is always doing the best that they possibly can.

They’re doing the best they can?

This may sound a little simplistic or even a bit ridiculous, but this practice really does have the power to radically affect your ability to enjoy yourself with these people. And they don’t need to change a bit for this to happen.

However, embracing this practice is much easier said than done. Whether you have a parent who seems to show constant disapproval, a coworker that never stops talking, a cousin who continuously whines about everything that’s wrong in their life, or whoever it is that does whatever they do — the truth is they REALLY are doing the best they can.

How can we know this is true? Well, think about it for a moment. If they are driving you crazy; do you think other people love this behavior? If you are hesitant to be around them; do you think others are eager to be with them? Do they seem genuinely happy while they’re doing whatever it is that bugs you? Does their behavior seem fun for them or effective at helping them get what they truly want? We tend to doubt it.

So if they knew a better way to relate to people — one that they enjoyed more, that they recognized others enjoyed more, and that was more effective at meeting whatever needs motivate their behavior — don’t you think they’d do it that way instead?

They are just trying (unsuccessfully) to be happier.

The first part of the practice we suggest is to see that everything they do is the result of trying to get their needs met or to experience something they value. The problem is that: 1) they just haven’t learned how to get to the core of what is most important to them, and 2) they haven’t yet learned how to behave in ways that help them get what they want.

So, the next time you are with your cousin and he starts complaining and whining about all the problems in his life, first remember he’s doing the best he can. Then, if you want to go a little deeper and have even more fun, you can start applying the second part of the practice, which is playing the Values Guessing Game.

How do you play?

The game is played like this. You start by asking yourself:
“If I was acting like this what would I value that I either want to receive or to contribute in this moment?” Then guess.

Here are a couple of examples.

If your cousin is complaining about his woes in life, and then you ask yourself why you have ever complained to anyone else about anything, you might guess something like, “It sounds like you’d like a little understanding for how hard a time you’re having with this?” Or, “I guess it would be a relief to know that someone cared about how you’re doing these days?” Or maybe, “I wonder if you’d like some support about how to take care of that problem?”

You see, he would probably value the relief he’d get from some understanding, caring, and support. This isn’t mind reading; it’s a guessing game that you play so you can have more fun in the conversation

What if you hear that your mother disapproves of how you’re managing your love life? You ask yourself why you ever offered relationship advice to one of your friends, and then you might guess, “It sounds like you care about me and it’s important to you that I have a happy and successful relationship?” You see, she probably cares and just wants to contribute to you and her disapproving words are the best way she knows how to help you be happy and successful in your relationships.

Being Right or Being Happy?

The guessing game is not about trying to be right;  it’s about trying to connect with them. They’ll let you know whether or not your guess is accurate. And either way they’ll most likely have something else to say, which is just another opportunity to play. And this is not about trying to change the other person; it’s about trying to enjoy yourself more.

We know this may not be the most enjoyable way for you to hear a request for caring and support from someone in need or to receive help for improving your love life. Even so, you’ll be amazed at what can happen when you stop wanting the people in your life to be different than they are, start to recognize they’re simply doing the best they can, and then start playing the Values Guessing Game with them.

Give it a try. We guarantee your time with them will immediately start being more fun for you. (And don’t be surprised if they start seeming a little bit different too.)