Alignment – Out of the Auto Shop and Into the Office

Last time you got your car tuned up, the mechanic probably talked to you about alignment. If you want to get the most performance out of your car, it’s important that your tires are all moving in the same direction and working together. Turns out that what is true for cars is also true for effective business communication. Business relationships will be most successful when everyone is aligned and moving in the same direction toward a mutual goal.

Alignment goes beyond just improving your communication skills or trying a new listening technique. Truly effective communication, whether it’s for business or some other interaction where you and others are working to create the best outcome, begins with alignment.

We Are All Inter-Connected

Here’s another way to look at it: generally we go about our own business, trying to achieve our personal results. We forget how inter-connected we are with other people. Our interconnections limit how far we can get toward our own desired result. With alignment, we share the same vision with our interconnected partners. We are much more likely to reach the desired outcome. Alignment opens the way for greater success and mutual satisfaction.

Start with Personal Alignment

The first step to creating alignment with someone else, is identifying, and expressing, what you feel is most important to you about the outcome you want. Here is where you’ll need to figure out the underlying values that support the outcome you hope for. Maybe you would like people in the office to show up 15 minutes before the start of a meeting. Searching for the hidden value might make you realize that consideration is very important to you, or you maybe you highly value preparedness. Don’t forget, no matter what the desired outcome, underneath something you value is motivating you to want that outcome.

Aligning with Others

Now that you recognize your own underlying values, you need to figure out what the other person or the group values. This is a discovery process so start by expressing the values you’ve realized are critical to you in your work environment. Find out how important those things are to the other people involved. Would your partner or partners be willing to search for ways to create that kind of environment? In the process of aligning your values, you are creating a shared vision. If you state your shared vision it might be something like increasing effectiveness, or enhancing productivity or working together more harmoniously. When you have defined your shared vision, you can start to discuss strategies to achieve the desired results.

Things to Remember for the Alignment Discussion:

Try to keep the alignment conversation as action-free as possible. This is a beginning phase, so you might want to start by agreeing with the other person that you will not get bogged down with the specifics of what you want or how you’re going to get what you want.

Once your shared vision is established, you will have plenty of time to discuss how to reach your goals. Before you begin, agree that talking about the failures of the past isn’t effective during this phase. (Examining the past can be useful because it might help you to understand values that may have been lacking, but avoid assigning fault or using it to justify your skepticism.)

Here are some other valuable pieces to add to the conversation:

A commitment to stay away from negative criticism or judgments;
An openness to explore strategies that you both can agree on;
An agreement to celebrate all wins that result from this conversation.

Now that you are sharing the same vision and you’re working toward the same outcome, the big picture becomes clear. Alignment makes it easier to produces results that are enjoyable for everyone.

With a shared vision, everyone will be traveling along the road of cooperation and teamwork with far fewer potholes than you encountered before. Alignment leads to increased productivity and result in rewarding outcomes for everyone involved.

We would love to hear what you think. Please comment below.

Choose Your Metaphor – Change Your Mindset

Have you ever heard of or done an Outward Bound, type program? Their mission is to enhance self confidence and self-esteem through challenge and adventure, and to encourage participants to achieve more than you ever thought possible.”

Sounds like a cool, adventurous way to start building self esteem! The beauty of these programs is that they ask you to use your skill set in situations very different from your regular life. Whether or not you have the time and resources to take such a program, this type of adventure is available to you every day.

Reframe your activities today!

It begins by taking yourself mentally out of your habitual mindset. You might not be able to physically change the basic routine of your day, but you can change your attitude and reframe your activities. We call it Choose a New Metaphor.

A metaphor is a figure of speech in which one thing is spoken of as if it were another. A famous one is Shakespeare’s “All the world’s a stage.” By looking at your day through a different set of images, especially one that reflects an activity where you feel success or enjoy the challenge of, you begin to recognize the vast talents you have and a renewed sense of self.

So pick your metaphor! “My life is a hike in the woods.” “My job is a shopping trip with a set deadline.” The metaphors are as vast as your imagination.

As Robert H. Schuller wrote “Let your imagination release your imprisoned possibilities.”
This week… start your day by picking a new metaphor. You can keep the same one for a week or change it up each day. So don’t wait to increase your self confidence, start today!

Remember, the shortest path to a happy life is found through conscious choice.

Until next time…

with love,
Beth and Neill

How Do You Deal?

Do you end up dealing with difficult people on a regular basis? If so, are there times when you want to just run in hide, or click your heels and make them disappear? Or are you the kind of person that gets angry and combative right back at them? Either way, these situations can be very stressful. But don’t worry…

The good news is that there are ways to deal with these people that are much less stressful and you’ll also end up feeling much more satisfied with the outcome.

Believe it or not, some people don’t let these kinds of situations bother them. They simply stay calm and stress-free when confronted with upset and anger. Wouldn’t it be nice to know what they know? Well now you can! Here are a few simple tips that will help you breathe a sigh of leave the next time you end up dealing with an angry person.

Often times when we realize someone is upset the first thing we do is take personal responsibility. We believe that the only reason they’d be disturb–and letting us about it–is that it must be about us. The first thing to understand is that when managing these kinds of situations is that it’s not about you, it’s really all about them!

I can guess what you’re probably thinking: “What you mean don’t take it personally, when there are someone screaming at me and telling me it’s my fault!”

I understand how difficult this will be at first, but when you begin to appreciate this one point, it becomes much easier to avoid taking these things personally: Every statement you hear someone say comes from a deep and inherent desire to satisfy their needs or to support something they value. And you most likely do the same thing – its normal human behavior.

Unquestionably Everything stems from either Needs and Values.

As an example, someone who is upset may just have a need for consideration, or they might in reality value dependability. By getting upset, they are attempting to satisfy these needs or honor what they value.

Let’s say that an angry man has a conversation with Gandhi (while he was alive). And he said to Gandhi, “You’ve never had a difficult life so don’t pretend to you know what suffering is. People wait on you hand and foot! You’re such a phony!”

Can you imagine Gandhi responding to this as some people would– defensively, with anger and critical words? “What do you mean phony? Try doing what I do every day… you wouldn’t last a minute. You an ignorant little man– you probably don’t even work for a living!”

Now I’m sure you can imagine where this conversation would end up!

It’s almost impossible to think of Gandhi reacting this way, but why not ? What does he know that most of us don’t?

Gandhi knows that the man upset stems from his own challenging life and is just venting about his own pain. The man is angry because his needs have not been satisfied, and things in his life are out of harmony with his values.

So, from now on, when confronted with difficult people, try to remind yourself that absolutely everything people say or do is an effort to meet their needs or support something they value.

The next you’ll are in one of these uncomfortable situation–STOP–don’t justifying yourself, instead start by reminding yourself that their anger isn’t about you, it’s about them and their situation.

Don’t take it to personally.

Consider this: Do you want your happiness to be dependent upon others, or do you long for the kind of happiness that you have complete control over? Take charge of the situation by aligning your values with the actions you take.

Another great way to stay calm when dealing with others’ who are upset or angry is to be curiosity. Ask questions such as, “Hmm, they seems very tense and upset. I wonder what’s going on in their life that has them feel this way.”

Stop and take a if you minutes to empathize with their circumstances and think, “If I behaved the way they’re behaving toward me, what could possibly be going on in my life?” Then guess what it could be.

Changing your focus of attention in this way can truly set you free. You’ll stop acting or feeling defensive. This focus will lead you to a much more peaceful place and will help you to fill your life with happiness, and a multitude of satisfying relationships you’ll truly enjoy.

“Setting an example is not the main means of influencing others; it is the only means.”
~ Albert Einstein

Let’s review: – Tension and defensiveness isn’t the only way to deal with difficult people. – everything people say or do is in support of something they value or to meet some need. – Their upset is not about you, don’t take it personally. Take on the attitude of being curious. – Your happiness is not dependent on how others act or what they say.

When dealing with difficult people, this approach will help you open the door to a renewed sense of happiness and freedom you will no longer be restricted by your circumstances. You get to choose how you respond and what actions you will take.

If you want to start interacting differently with people who are upset, you must first practice the essential skills that create a more peaceful, happy life. If you’re ready to create that kind of life now, sign up for our thought-provoking and motivational Weekly Action Tips eMail series. The sign-up form is at the top right hand side of your screen. Don’t wait, sign up today. You’ll be happy you did.

With love and great appreciation,
Beth

I Guess You’ll Do.

Are You Settling for Less in Your Life?

Yes, this is just a silly little video–both funny and sad–but after watching it you might want to ask yourself these questions: Is my life the effect of societal expectations? Am I settling for less than what I truly want?

If so, you’re not alone. We believe settling for less happens because people haven’t discovered what they are truly passionate about–what brings joy and meaning to their lives. Or, if they do know what they’re passionate about, they’re not sure how to create a life that embodies this passion.

If you don’t know what you’re passionate about, try asking yourself these questions:

1. What brings me the greatest joy?
2. How do I most like spending my time?
3. Who is the person I admire most in the world?

Your answers to these questions will give you clues to what you are passionate about. When you learn the answer to these questions–and get to the core of what you’re passionate about–you can begin discovering ways you can experience more of these things in your life.

Knowing what’s most important to you is the very first step you must take in order to stop settling and start creating the life you truly want.

Take the time to survey your life and answer the questions above. Pick at least one of the qualities you want to experience in your life. Then identify at least two ways that this quality already exists in your life. If it doesn’t exist, then come up with at least one action you can take to create it. After you’ve taken this action notice what starts to happen.

Remember, the shortest path to a happy life is found through conscious choice.
With love,

Beth and Neill

Got Stress in your Relationship?

Do you want to relieve some of the stress and tension in your relationships? If so… Learn the difference between reacting to a situation and responding to it. You might ask, why would this make any difference to me ?

Reacting versus Responding

We say this over and over again, the shortest path to a happy life is found through conscious choice. Almost every time I find myself upset, frustrated, or confused about my relationships, if I look close enough, I always discover that I’m reacting unconsciously to something that’s happening in the situation. This unconscious reaction has become a habitual pattern–created from my old negative limiting beliefs. When I discovered that over 50% of all my stress and tension came from the fact that I was reacting rather than responding in situations I was able to start down the path to creating more happy, healthy satisfying relationships.

So what’s the difference between reacting in responding…

In the Art of Conscious Connection eCourse, we define reacting, re-enacting past behavior based on my habitual patterns and limiting beliefs, opposed to responding–which we define as, the ability to take respon-sibility for what occurs and make conscious choices about what to do and how we want to act.

How do you begin taking respon-sibility?

The first and easiest step to start practicing responding rather than reacting is to notice how you feel–am I tense, uncomfortable, irritated… As soon as you notice any emotion that is less than enjoyable, STOP and ask yourself these questions: “Am I about to do or say something that I might regret? Is there something I want to consciously do or say in the situation that is different than I was about to do?

You might be surprised at how differently things start to go in your relationships.

As Einstein said, the definition of Insanity is, doing the same thing over and over again and expecting different results.

Until next time…

with love and a commitment to your happiness

Beth

What is the number one factor that causes a business to succeed or fail?

This common question has been asked by many people. From corporate giants to first-time business owners. And over and over again the number one answer is–people- the people that work there, and the people you do business with. If this is so, then how do you improve your business?

Improve Your Relationships.

The key to improving your relationships with your employees and your customers is communication– first, improving the communication with yourself which is what we will discuss in this post and then, improving the communication with your employees, coworkers, and customers, but we’ll leave that part for another post.

Before you can communicate effectively to your employees or customers, you must have a clear, focused intention. This internal communication is what you’ve told yourself about why you’re talking to the other person? What’s important to you about giving this feedback? Why are speaking to this customer? Your employees and customers will sense your intention, whatever it is.

“Leadership is practiced not so much in words as in attitude and in actions.” ~ Harold Geneen

If your intention is to create an environment of clarity, effectiveness, learning and support, how do you think your employee will respond to this intention? If your intention is to create loyal long-term satisfied customers, how do you think your customers will respond. Can you see how a clear, focused intention is easy to convey and hard to resist?

A clear intention encourages open, well-defined, straightforward communication; which, in turn, produces a powerful framework for creating long-term satisfying relationships.

What’s your intention?

Try it out … Any time you’re going to speak with someone at work, first create a clear, focused intention. Ask yourself: “What’s most important to me, about having this conversation, what do I want to create as the outcome?”  Keep your intention in mind as you’re having the conversation and watch your relationships blossom.

until next time… keep a conscious
Beth